Koach Kam LLC delivers implementation-first strategy, operational excellence, and measurable results for government agencies and private sector organizations.
Kamika Dillard brings over 20 years of executive-level experience from Microsoft, AT&T, Equifax, and GreenSky to organizations that need senior leadership without the full-time overhead.
As a PMP-certified program manager, ICF-certified coach, and Six Sigma Green Belt, Kamika combines rigorous methodology with human-centered leadership to deliver results that last.
Process optimization, PMO establishment, and performance measurement systems that drive measurable efficiency gains across your organization.
Learn MoreImplementation-first strategy that translates vision into action. From retreat facilitation to roadmap development and OKR alignment.
Learn MoreAI-driven support optimization, escalation prevention, and feedback loop systems that transform customer satisfaction scores.
Learn MoreWOSB and MBE certified. Ready for local, state, county, and federal contracts with full procurement documentation available.
Learn MoreKoach Kam LLC is a Woman-Owned Small Business (WOSB) and Minority Business Enterprise (MBE) with NAICS codes 541611 and 541618. We maintain full procurement readiness — NDAs, SOWs, COIs, W9, and certifications available on request.
Deep-dive assessment of your current state, pain points, and strategic objectives.
Custom roadmap and solution architecture tailored to your specific context and constraints.
Hands-on implementation with clear milestones, accountability, and real-time performance tracking.
Capacity building and knowledge transfer to ensure lasting impact beyond the engagement.
Redesigned operational workflows and implemented performance dashboards to accelerate service delivery.
Established PMO governance and streamlined cross-functional processes to dramatically improve delivery reliability.
Developed and presented a comprehensive strategic roadmap with quarterly performance reviews that secured multi-year funding.